We offer a 15-day Money Back Guarantee on almost every product we offer. Please call customer service at 800-938-2114, in advance to obtain an RMA number (Return Merchandise Authorization) within 15 days of purchase date. All merchandise return to Discreet Body Armor must be accompanied by the RMA and shipped to the following address as shown below:
Discreet Body Armor LLC
2299 Technology Drive Suite 200
O’Fallon, MO 63368 USA
NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.
Under no circumstances will any returns be allowed on custom built and special order items.
Shipping charges are not refundable and shipping and handling charges on returns must be borne by the buyer. Any orders we agree to restock will incur a 15% restocking fee on the original cost.
To cancel any non-custom or special built order, please call Discreet Body Armor Customer Service at our business phone 800-938-2114.
Please supply the following information: First name, last name, order number, and possibly credit card information if this is how you placed your order. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total, less shipping, plus a 15% restocking fee on the original cost.
© 2014 Discreet Body Armor, LLC. All prices in US Dollars.